Ogilvie Fleet
Fleet Administrator
Why join Ogilvie Fleet?
Ogilvie Fleet Ltd is the UK’s leading independent leasing company with over 20 customer service awards in the last decade. Do you want to be a part of a company that leads the way in customer service and innovation?
We have an exciting opportunity for an Administrator to join our team.
- Mon – Fri, 9am – 5pm
- Alternate early finish Friday
- 32 days annual holiday entitlement
- Holiday purchase scheme
- Profit share scheme
- Generous contributory personal Pension Scheme
- Access to Well-being Champions and Mental Health First Aiders
- Employee Assistance Programme including 5 counselling sessions
The Role:
- Answer phones in a professional manner and pass to the relevant department depending on the query.
- Assist customers with any queries in a timely and professional manner.
- Organise and distribute incoming and outgoing mail.
- Scanning in of department mail and renaming of these files ready for processing on a daily basis.
- Fines – High volume and processed in accordance with customers’ requests using a multi-media approach including spreadsheets, pdfs and editing of same. Represented daily to the issuing authority providing the relevant backup documentation following GDPR procedures.
- Order and maintain stationary supplies for the office.
- Take in and receive parcel deliveries for the group, notifying the recipient in a timely manner.
- Managing of customer toll accounts including the adding and removing of vehicles.
- Any other tasks as may be allocated from time to time.
ABOUT YOU
Can you:
- Work well individually or as part of a team?
- Work in a fast paced environment with a variety of tasks?
Skills / Qualifications:
- Current/recent relevant sales experience
- A thorough understanding of Contract Hire and associated products.
- High level of fleet industry knowledge and business acumen
- Proven track record with a professional approach to develop existing and new client relationships.
- Ability to sell into new / ancillary business channels.
- Excellent presentation skills to stake holders at all levels.
- Highly motivated with a flexible approach and a proven ability to work remotely / from home.
- Strong IT skills with various Microsoft products i.e., Outlook, Word, Excel, Power Point and CRM systems and processes.
Can you:
- Work well individually or as part of a team?
- Work in a fast paced environment with a variety of tasks?
Do you:
- Have Customer Service and Sales experience?
- Have a good telephone manner?
- Have experience using word and excel?
Hours of work: 9:00 – 17:00 however workload and travel may necessitate working outside of these hours.
An attractive package is on offer commensurate with experience. Benefits include, commission scheme, holidays, a fully expensed company car, and excellent contributory Pension Scheme.
Please note: No agencies